BSBCMM412 — Lead difficult conversations
- Code
- BSBCMM412
- Title
- Lead difficult conversations
- Place
- Unit in BSB40520. Confirm core or elective on the provider's written list.
- Does not
- Finishing it does not appoint you to a job and does not grant a management licence. Employers set their own requirements.
Training is not a promotion. Finishing it does not appoint you to a job and does not grant a management licence. Employers set their own requirements.
What you work on
The work is a message that has to land. You decide who it is for, what they need to know, and how you check they understood it. A friendly heading on a slide is not the same as the conversation the unit is about.
What to check on the offer
Ask what you will actually produce: a conversation, a written brief, or a presentation. Ask to see BSBCMM412 on the written unit list, not only the module name.
If you only finish this unit
A statement of attainment for BSBCMM412 records this unit only. It is not the Certificate IV in Leadership and Management. If you want a later provider to count it, ask that provider, against this code, before you plan on the credit.